Our quality standards

Guests have high expectations of the holiday accommodation they book – live up to them and you can get good reviews and regular customers!

Surroundings:

• Regular maintenance of the garden or lawn

Building:

• Façade in good condition, doors and windows are intact and shut properly
• Stairs, lift, entryway etc. in good condition

Fixtures and fittings:

• Windows and doors in all rooms (with exception of kitchen, bathroom or toilets)
• Floor coverings, walls and ceilings etc. clean and in good condition
• Enough hot water for several people
• Adequate lighting in all rooms
• At least one toilet for every six people
• Plug sockets in all rooms
• Cleaning materials (broom, buckets etc.) supplied

Bedroom(s):

• Intact bed base (slatted frame)
• Clean mattresses with mattress protectors (Molton)
• Bed linen in spotless condition in the appropriate sizes

Kitchen:

• Functioning kitchen appliances
• Cooker with at least two hobs
• Sufficient cooking utensils
• Fridge adequately sized for the number of guests
• Working oven (or microwave)

Pool (if included):

• Professionally installed pool system with no safety defects
• System checked and cleaned weekly

What guests want:

Following a wide-ranging customer survey we found out that the following items are the most desirable in an ideal holiday home. If you provide all this you can easily gain more customers.

• Clean and tidy apartment
• Clean bed linen and towels
• Oven
• Microwave
• Coffee-making machine
• Washing machine
• Dishwasher
• Barbecue
• Satellite TV and Stereo

Extra features to make your property even more popular:  

• Pets welcome
• Internet connection
• Fireplace or free-standing stove
• Pool
• Air conditioning